By Nguyen Quy  July 27, 2018 | 08:53 am GMT+7 Passengers wait to check in at Noi Bai International Airport in Hanoi. Photo by Reuters/Kham National carrier Vietnam Airlines is the nation’s sole presence in the top 100 carriers list, but it has slipped to the 50th position. Skytrax, a U.K.–based airport and airline rating organization, released these figures as it announced winners at the 2018 Skytrax World Airline Awards. It bills these awards as “the Oscars of the aviation industry.” The top carriers list is based on reviews by more than 24 million passengers from over 100 countries. Vietnam Airlines is 50th on the list, down three spots from last year while Singapore Airlines continued to remain on top, followed by Qatar Airways and ANA All Nippon Airways. Making it to the top 10 are other world-famous airlines like Emirates, EVA Air, Cathay Pacific, Garuda Indonesia, Hainan Airlines, Thai Airways. Vietnam Airlines, the fourth … [Read more...] about Vietnam Airlines slips three places in world rankings
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Vietnam Airlines allows payment by QR code
Customers of Vietnam Airlines will soon use QR Code to buy tickets. (Photo: sggp.org.vn) Hanoi (VNA) – Vietnam Airlines has announced that it will start to allow customers to buy tickets using QR code through the National Payment Corporation of Vietnam (NAPAS) and VNPay. Customers can use various applications – including Momo and Moca – mobile banking, and Internet banking to pay for their tickets, along with the more traditional methods on their website or through travel agents. Through the expansion of its payment methods, the national flag carrier has become a pioneer in technology application in the country. Since the beginning of June 2018, Vietnam Airlines has made it possible for customers to book tickets on its hotlines (19001100 and 19001800) or pay with their bank cards through Internet banking, ATMs, or directly at Techcombank and Vietcombank transaction offices. The airlines’ efforts to modernise its technology give customers more choices and … [Read more...] about Vietnam Airlines allows payment by QR code
Vietnam Airlines named among TripAdvisor list of best Asian airlines
Illustrative image (Source: VNA) Hanoi (VNA) – Vietnam Airlines has been selected as one of the global TripAdvisor community's favourite airlines along with other 4- and 5-star airlines of Asia such as Singapore Airlines, Japan Airlines, Cathay Pacific, and EVA Air. The world’s biggest travel website announced the list of its Travelers’ Choice Major Airlines – Asia 2018 on April 9, which is an annual prestigious award that TripAdvisor set up basing on the quantity and quality of passengers’ reviews and ratings for airlines worldwide in 12 months. The traveler community on TripAdvisor evaluated airlines basing on eight criteria, namely customer service, seat comfort, legroom, cleanliness, food and drink, flight procedures, entertainment, and value matching cost. “Great service, comfortable lie flat beds. Good food with great choices, clean toilet. Smoothest landing ever! We also flew with them from Yangon to Hanoi and back to Paris, same … [Read more...] about Vietnam Airlines named among TripAdvisor list of best Asian airlines
Vietnam Airlines wins travellers’ choice award
Vietnam Airlines is named one of the best airlines in Asia for its quality service. — Photo VNAViet Nam News HÀ NỘI — National carrier Vietnam Airlines was named one of the best airlines in Asia in the annual Travellers’ Choice Major Awards by travel website TripAdvisor. The other airlines named in the same category include five-star airlines from Asia---Singapore Airlines, ANA, Korean Air, Garuda Indonesia and Cathay Pacific. The results are based on the objective assessments of airlines by passengers from around the world over 12 months. Started in 2016, the TripAdvisor Airline Reviews has attracted a large community of travellers. TripAdvisor’s website features more than 900,000 reviews of over 550 airlines in the world, in which Vietnam Airlines has received nearly 4,000 reviews in 26 languages. TripAdvisor reviews airlines based on eight criteria, including customer service, seating, leg space, hygiene, food and drinks, flight procedures, … [Read more...] about Vietnam Airlines wins travellers’ choice award
Travelers name Vietnam Airlines among best carriers in Asia
National carrier Vietnam Airlines has been named one of the top airlines in Asia by American review website TripAdvisor. The airline was rated among 11 best major airlines in the region, according to the 2018 Traveler's Choice Awards, which collects travelers' ratings from the past year of airlines' legroom, customer service, cleanliness, food and beverage, seat comfort, value for money, check-in and boarding, and in-flight entertainment. "Flight was smooth and the captain kept us informed the whole way. Food was above average," a traveler said on TripAdvisor. Founded in 1956, Vietnam Airlines operates 93 planes, including the new top-end Boeing 787-9 Dreamliner and long-haul Airbus 350-900. The company reported profit of VND313 billion ($13.7 million) and a turnover of VND 21.3 trillion ($934.7 million) from the fourth quarter of 2017, a 26.8 percent increase from the same period the previous year. While new to TripAdvisor’s awards, Vietnam Airlines has been a frequent winner … [Read more...] about Travelers name Vietnam Airlines among best carriers in Asia