In 2021, the industry is already seeing FIs and fintechs race to deliver instantaneous services through new financial products, with GBG's latest research finding 31% of FIs in APAC planning to offer instant bank accounts and instant loans, 29% planning to offer instant credit cards, and 22% planning to offer user voice activated fund transfers and bill payments. To take CX to the next level, there is a probability that the financial services sector will explore replicating successes from other industries, such as retail businesses that have effectively used augmented reality (AR) and virtual reality (VR) technologies to re-create in-store experiences, which could be used by banks to create virtual in-branch experiences. … [Read more...] about GBG: Six predictions for the financial services and fraud landscape in 2021
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Viet Nam’s economic growth can even surpass expectations in 2021: expert
Dr. Dang Duc Anh attended the “Vietnam’s Economy in the Medium Term 2021 - 2025: Recovery and Growth Accelerates” conference, co-hosted by the UN Development Programme and the Ministry of Planning and Investment’s NCIF, in Ha Noi on January 20, 2021. — VNS Photo Ly Ly Cao … [Read more...] about Viet Nam’s economic growth can even surpass expectations in 2021: expert
Companies scramble to ensure Lunar New Year pay bonuses
Labourers in numerous companies have been striking in protest over unpaid Lunar New Year bonuses traditionally awarded to staff in line with the holidays. If strikes last for a long time, they will impact the company’s prestige in the eyes of partners. In addition, workers quitting due to being unhappy with a low bonus or lack of bonus will also impact the company’s operations because it is difficult to recruit new employees in the days before and after the holiday. … [Read more...] about Companies scramble to ensure Lunar New Year pay bonuses
Party’s external relations help to fulfil Party Congress targets
Besides, the Party has proactively played a role and effectively taken part in main Party multilateral mechanisms. The Party of Việt Nam is one of the important political parties and has its voice heard at forums of communist parties and workers’ parties in the world such as the European and Latin American regions. This is an important political support zone of Việt Nam. We have relations with many communist parties and left-wing parties there. And lastly, the Party’s external relations have helped to raise the position and role of the Vietnamese Party and country in the international arena. … [Read more...] about Party’s external relations help to fulfil Party Congress targets