Digitizing customer experience

Saebel: Local tourism can certainly offer a certain supply of customers; however, with the massive hotel expansion which we have experienced over the last few years, it is impossible to fill rooms in a profitable way. We certainly see reluctance in F&B sectors, with once crowded restaurants currently sparsely occupied. During times of emergency, people tend to lean toward frugality and the luxury of a hotel stay becomes an unnecessary expense. … [Read more...] about How should Vietnam prepare for post-pandemic tourism recovery?

Vietbank and NAPAS’ agreement plays a critical role in building smart city infrastructure in Viet Nam as it helps improve transparency, revenue management and customer experience, which help encourage the use of public transport. … [Read more...] about Vietbank works with NAPAS on contactless payments

In addition, the Government cautiously recommended the NA consider and adopt the guideline on several specific mechanisms and policies to revive the economy in the new situation. Accordingly, the Government asked for the NA’s permission to proactively adjust the 2020 public investment plans among ministries, sectors and localities within the expenditure estimate on development investment; convert the investment mode for important transport projects from that of a public-private partnership to the use of the state budget; exempt and reduce a number of tax obligations concerning the areas and subjects suffering heavy losses due to COVID-19; postpone the increase of basic salary for civil servants, public employees and the armed forces and pensions from July 1, 2020; and consider launching new economic stimulus packages if the pandemic continues to be prolonged on a global scale. … [Read more...] about BUSINESS NEWS HEADLINES MAY 30

GreenDP is specialised in providing hi-speed boats for passenger transport to major southern destinations To elevate visitors’ experience, the entertainment-sports space will allow participants to join balloon flying, provided by Ballooning Media – the first Vietnamese firm engaged in professional aerial sports; outdoor golf practice; or experience 3D technologies. Especially, GreenlinesDP – a leading brand in waterway passenger transportation and a strategic partner of Novaland – will pick up visitors from Bach Dang hi-speed boat station at 10B Ton Duc Thang road, Ben Nghe ward in Ho Chi Minh City’s District 1 to Novaland Expo’s venue. … [Read more...] about Novaland Expo: Raising the bar with leading brands

Other companies, NGOs, and institutions have similar stories to tell of remarkable things achieved in an impossibly short timeframe across boundaries, cultures, and languages. It is my hope that our experiences will help to inform the global response to the crisis in terms of health policy, vaccine and treatment development, and economic assistance to countries in the throes of the pandemic as well as those rebuilding. What we have seen so far has been intermittently encouraging, but there have been some ugly episodes of me-first thinking by some individuals and governments that may harm everyone in the long run. … [Read more...] about Resilience, agility and humanity: some lessons from the pandemic