Banks upskilling staff for digital transformation

Governmental staff deliver public services to citizens. (Photo: VNA) HCM City (VNA) – Ho Chi Minh City plans to accelerate digital transformation in governmental organisations and promote e-government to heighten the efficiency and quality of public service delivery. This is among the tasks for the city in conducting a plan on enhancing the application of information technology in governmental organisation s, promoting e-government and ensuring cybersecurity between 2021 and 2025. To this end, the southern economic hub will focus on developing digital infrastructure serving governmental offices; creating open databases with easy and friendly access to increase transparency, towards e-government, a digital economy, and a digital society; and ensuring information safety and cybersecurity. A customer service centre of the Electricity Vietnam (EVN). (Photo: VNA) The city targets being among the top 5 performers in developing e-government and the top 3 in the ICT Development Index (IDI) and Global Cybersecurity Index (GCI). It will provide more public utility services for people and businesses and improve interaction between them and authorities. It will also encourage innovative ideas and the use of technology in resolving public issues and increasing public satisfaction in public service delivery./. VNA …

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FPT Smart Technologies is headquartered in Da Nang – Vietnam’s third largest city. (Photo: Shutterstock) Hanoi (VNA) – Vietnam’s leading IT services provider FPT Software, a subsidiary of FPT Corporation, and Smart Holdings of Toyota Group have recently launched FPT Smart Technologies - a joint venture providing digital transformation services and solutions. FPT Software holds 51 percent of stake in the joint venture. The joint venture was launched at a time when Japan is looking toward a 5.0 society – a super-smart society fueled by smart technologies and innovations among industries. It will offer digital transformation services and solutions in manufacturing, automobiles and construction industries by combining technological expertise, experiences and domain knowledge of the two companies. Automotive technology is one of the spearhead capabilities of FPT Software, with Japan being a key market in FPT’s globalisation strategy./. VNA …

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Prudential Vietnam and Vietnam Maritime Commercial Joint Stock Bank have renewed their strategic bancassurance partnership (Photo courtesy of Prudential Vietnam) HCM City (VNS/VNA) - Prudential Vietnam Assurance Private Limited , a subsidiary of Prudential Plc , and Vietnam Maritime Commercial Joint Stock Bank have renewed their strategic bancassurance partnership for another 15 years. The new agreement significantly expands the geographical scope to include the north, where MSB is headquartered, and make Prudential the lender’s only partner. They have been collaborating since 2013 and built a highly successful bancassurance partnership which delivered a 34 percent compounded annual growth rate in annual premium equivalent between 2014 and 2020. Under the renewed partnership, the two sides will also expand into new segments, including digital, to deliver holistic protection solutions to customers. With a digital-focused approach that is aligned with MSB and Prudential’s plans to leverage existing digital tools such as the latter’s artificial intelligence-powered application Pulse, they hope to seize further growth opportunities. Nic Nicandrou, Chief Executive of Prudential Corporation Asia, said: “Vietnam is an important market and source of growth for Prudential. The renewal and expansion of our long-term partnership with MSB represents a tremendous opportunity for Prudential to build on its strong presence in the market. It is a clear demonstration of our commitment to serving MSB’s customers, helping them get the most out of life with our leading suite of health and wealth solutions.” Phuong Tien Minh, Chief Executive Officer of Prudential Vietnam, said: “Prudential Vietnam has built a highly-effective bancassurance partnership with MSB since 2013. “We are delighted to be taking the partnership to the next level as we deliver our innovative offerings to MSB’s customers through existing as well as new channels, including digital. …

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