Automated email response customer service

A commodity sorting line at the Lazada Logistics Park which opened on Thursday at Song Than 1 Industrial Zone in the southern province of Binh Duong. — Photo Courtesy Lazada Ligistics Vietnam E-commerce company Lazada Logistics Vietnam on Thursday officially inaugurated a commodity sorting centre called Lazada Logistics Park at Song Than 1 Industrial Zone in the southern province of Binh Duong. Covering an area of 20,000 sq.m, the Lazada Logistics Park, whose capacity is 1 million parcels per day, is the biggest and most modern logistic centre in the province. According to Lazada, its new sorting centre is equipped with modern technologies such as artificial intelligence (AI), machine learning and 99 per cent of the sorting lines are automated. The other modern technologies used at the centre include a telescopic conveyor system, a singulator, dim weight scanners, a wheel sort system with o-belt modular structures, a cross-belt sorting system, small parcel cross-belt sorting, … [Read more...] about Lazada Logistics Park opens, sorting 1 million parcels per day

Australian tourist Melissa had planned to fly her family to Vietnam from Bali on December 21 last year. So, she applied for e-visas 10 days in advance. After completing the application, the official Vietnam Immigration Department website stated that "your e-visas will be processed within three working days." A week later, Melissa's application was approved, but the applications for her husband and two children were refused. They were asked to submit new portrait photos. Melissa's family then sent new photos and postponed their travel plans until December 24. But by their new travel date they had yet to receive a response from the immigration department. They decided to still go to the airport on the day of their tickets hoping to get to Vietnam. But the family was refused entry without visas. "The response time is too long. I sent the photos back long ago and today (March 2023, three months since the application) we still haven’t received a reply," she said. Melissa's family … [Read more...] about Travelers struggle with Vietnam’s e-visa procedures

E-commerce activities continued to grow by double digits, reaching 28 per cent in 2022. — Photo tapchitaichinh.vn The E-Commerce Industry 2023 Report shows that sustainability will be the development trend of Viet Nam's e-commerce in the future. According to this report, with the theme of Sustainable E-Commerce: Driving the Digital Economy, recently released by the Vietnam Chamber of Commerce and Industry (VCCI) and Lazada, e-commerce is an indispensable activity, playing the role of narrowing the gap between people, businesses and localities and optimising intermediate costs to promote production and business. E-commerce is entering the stage of sustainable and responsible business, experts said in the report. VCCI vice chairman Nguyen Quang Vinh was quoted by the Dien dan doanh nghiep (Business Forum) newspaper as saying that "Business today must create new values, not only economic values. Enterprises need to think beyond economic issues, being social and environmental … [Read more...] about Viet Nam’s e-commerce industry changes towards sustainable development: report

Multinational cybersecurity company Fortinet has announced several enhancements to its single-vendor solution FortiSASE, enabling additional deployment flexibility and new secure access capabilities for digital resources across private applications, software as a service (SaaS), and the internet. More than half of the respondents to a recent Fortinet work-from-anywhere survey support hybrid workforces, meaning most CEOs are tasked with the challenge of securing users as they contribute from home, the office or elsewhere. Comprehensive security for all users is near impossible when using solutions that are in the cloud or not integrated on-premises. The larger and more distributed the network, the more pervasive these issues can be. Providing consistent security to a global hybrid workforce working from multiple locations requires a single-vendor approach. John Maddison, executive vice president of Products and CMO at Fortinet said, “In today's work-from-anywhere world where users … [Read more...] about Fortinet adds new capabilities to support work-from-anywhere

Le Huu Minh (L), deputy managing director of Volkswagen Vietnam, and Trinh Bang Vu, head of the retail lending division at Shinhan Bank Vietnam, at the signing ceremony for the preferential lending programme for buyers of Volkswagen cars on March 23. — Photo courtesy of the bank Shinhan Bank Vietnam Limited has partnered with Trend Motor Vietnam Co., Ltd to launch a preferential loan programme exclusively for people buying Volkswagen cars that provides financing of up to 80 per cent of the value of a new vehicle. Customers who borrow to buy the German carmaker’s Touareg, Teramont, Tiguan, T-Cross, and Polo models get the loan interest-free for the first six months and at a fixed rate of 10.9 per cent a year for the remaining 54 months. They can opt for terms in line with their financial ability, with maximum financing of 80 per cent of the price and loan tenure of up to eight years. The programme will be in effect at all dealers across the country until June 30, 2023. … [Read more...] about Shinhan Bank Vietnam offers special programme for Volkswagen buyers