The rapid development of technology is a threat to workers, as robots can now replace many hotel and bank officers. A representative of a bank said the average time customers have to wait to make transactions at banks has been cut by 30-40 percent thanks to AI technology application. When customers come to the counter, the cameras there recognize who they are. The Kiosk system will ask what kind of transactions customers want to make and the information will be transferred to bank officers within five seconds. After that, the transactions will be carried out quickly when their turn comes. Some banks are using ATMs for cash transactions. The digital transformation in the banking sector can bring big benefits to customers and allow them to be served better. However, the dark side of the transformation is that a high number of bank officers will lose their jobs. Experts warn that the development of high technology, together with the pandemic, will cause a loss of thousands of jobs. The Q3 finance reports of 21 commercial banks showed that in the first nine months of the year, 10 out of 21 banks cut 9,000 jobs. As for hotel workers, the pandemic is… Read full this story
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