A shopper scans QR codes to shop online. — Photo vinid.net Despite the impact of the COVID-19 pandemic, the retail market in Viet Nam in the first quarter of this year still recorded positive results from e-commerce, online shopping and delivery services. The General Statistics Office of Viet Nam reported that turnover in the first quarter of food and beverage, and hotel and tourism services decreased by 9.6 per cent and 27.8 per cent, respectively. Data from CBRE Viet Nam also showed the number of visitors to shopping centres decreased by about 80 per cent in both HCM City and Ha Noi because of the pandemic. But although direct shopping revenue dropped, e-commerce and online shopping helped save many retail businesses, the research firm said. CBRE also reported a strong competition between veteran e-commerce platforms and new players at the end of last month. During the pandemic, Tiki reached a record of 4,000 orders per minute, SpeedL and Saigon Co.op also soared in the online sales segment. Ride-hailing platform Grab also quickly launched its GrabMart service to serve the online shopping needs of customers at home. Vo Thi Phuong Mai, deputy director and head of retail services of CBRE Viet… Read full this story
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