SANTANDER is warning customers about a new “sophisticated” text scam which puts fake texts into genuine message threads.
It has received reports from a number of customers receiving messages pretending to be from the bank – and is urging Brits not to be taken in.
The message says that “suspicious activity” has been detected on the potential victim’s account and they need to follow a link on the message to prevent a “lockout”.
But it’s a scam – with the criminals using specialist software to alter the sender ID so that it appears to come from the bank, with the message inserted into a genuine message chain.
And while Brits are being targeted whether they bank with Santander or not – if you’re a genuine customer you could easily be fooled.
A spokeswoman for the bank said: “Sometimes it can be difficult to know if a message is real or not, the way they are written can be almost identical to real texts, and scam texts can even appear from the same number.
How to avoid a scam text message
Here are some tips from Santander on how you can avoid a text message scam:
- A genuine text message from your bank will never ask you to provide passwords, personal or financial informations in a message.
- Your bank will never ask you to click or download a link.
- Your bank will never use language such as “you must act.”
- Never share a Santander One Time Passcode (OTP) with another person. Not even a Santander employee.
- Never download software or let anyone log on to your computer or other devices remotely following or during a cold call.
- Never enter your Online Banking details after clicking on a link in an email or text message.
“This is a tactic called ‘number spoofing’, whereby scammers change the phone number seen on a caller ID to make you think it has come from a genuine organisation.
“They are so sophisticated that scam texts appear in the same thread alongside genuine messages.”
The warning comes on the day that the bank is launching a new “Scam Avoidance School” to help fight the number of financial scams that are targeted at the over 60s.
Staff in all 806 of its branches across the UK have been taught how to teach customers how to spot email and text scams, as well as covering cashpoint and contactless card fraud too.
Strictly Come Dancing’s Len Goodman helped launch the hour-long classes which will take place in-branch next week, after his daughter-in-law was scammed out of £16,000.
Back in January, Natwest urged its customers not to be taken in by a similar scam, which also saw fake messages put into genuine message threads.
HMRC warned about a new scam which sees potential victims left automated messages claiming they are under investigation.
In November, it was announced bank customers who are tricked into transferring money to a fraudster could find it easier to get their money back.
FEAST FROM THE EAST
Asia’s answer to KFC is opening its first restaurant in the UK
SHAKEN NOT STIRRED
M&S is selling a Porn Star Martini cocktail in a can for £2
MINT TO BE
Home Bargains is selling MINT Daim bars for £1 and we can’t wait to try them
YULE LOVE IT
Costa’s Christmas menu includes pigs in blankets mac and cheese
Morrisons is selling pizza topped with world’s HOTTEST chillies for Halloween
CHECK YOUR CHANGE
Do you have a 50p worth up to £840? We reveal the most valuable coins
Currently, victims have no legal right to get their money back if they are conned into transferring money by bank transfer.
But the Payments System Regulator (PSR) is considering introducing a compensation scheme for victims.
In the first six months of 2017, more than 19,000 people were victims of transfer scams, costing over £100million.
We pay for your stories! Do you have a story for The Sun Online Money team? Email us at [email protected]or call 0207 78 24516. Don’t forget to join the Sun Money’s Facebook group for the latest bargains and money-saving advice.
- Android users warned over fraudulent delivery app that intercepts bank details
- Asda issues online home delivery warning after thousands targeted by scam
- DVLA scam: Drivers warned new fake messages may 'fool motorists' to pass over information
- Warning issued over free Dyson scam emails which could empty your bank account
- Police warn of new scam circulating on messaging platforms
- Smishing: Police make arrests in crackdown on scam text messages
- Text Messages Raise New Questions Over Andrew Gillum’s Lobbyist Connections
- CarPlay in iOS 15: Announce Messages with Siri, Driving Focus customization, new wallpapers
- What’s new in iOS 11? Hands-on with 100+ features and changes [Video]
- Warning over fake Asda and Morrisons delivery texts
- Urgent fraud warning to all Barclays, Halifax, HSBC and Lloyds customers
- ‘Do not click’ Royal Mail warning as ‘highly convincing’ scams continue to circulate
- After Royal Mail and DHL scams, experts are warning about another troubling con in the UK
- Martin Lewis explains how to get up to £125 free by switching banks
- Martin Lewis’ MoneySavingExpert warns card users may have payments declined if they don’t check details NOW
- EE issues critical email alert that customers can't afford to ignore
- Don’t be stung by fake jab scams — here’s our guide to spotting Covid cons
- Royal Mail scam: How to stay safe online when ‘scams are on the rise’ - top tips
- Spike in Hong Kong phone scams: Widow, 85, loses $3.4m, teenager hands over $34k to save parents from 'trouble'
- Dyson fans warned about dangerous scam sweeping the UK
Santander warns customers about new text message scam which could hand your bank details to criminals have 920 words, post on www.thesun.co.uk at March 13, 2018. This is cached page on Talk Vietnam. If you want remove this page, please contact us.